BukuWarung is an Indonesian fintech company founded in 2019 that provides a mobile-first, all-in-one financial platform for Micro, Small, and Medium Enterprises (MSMEs). It enables shop owners to digitize bookkeeping, manage cash/credit transactions, process digital payments, and access financial services, aimed at improving business efficiency.

Buku Warung

JOB DESK : 
- Mencari new sales/UMKM untuk pemasangan QRIS Soundbox 
- Bernegosiasi untuk menghasilkan penjualan 
- Mencapai target penjualan sesuai dengan target yang diberikan oleh perusahaan 
- Membina hubungan baik dengan merchant yang sudah menggunakan Qris dan menjalankan tugas sesuai dengan tanggung jawab

Sales QRIS Speaker Kab Bandung Barat

PGI Data is a boutique house providing Digital Transformation through end-to-end data solutions with its presence in Singapore & Indonesia. We believe in a holistic approach to support business decisions and build a top-quality and cost-effective strategy for businesses to operate successfully.

PGI Data

<ul>
	<li>
	Developing automation process solutions according to the standard automation design principles &amp; conventions and in accordance with process requirements

	Coding and scripting in any of the automation tools &amp; should be able to fix or resolve issues with the automation

	Building robots that are efficient, well-structured, maintainable and easy to understand

	Monitor day-to-day robot run, solving issues that arise in day to day running of RPA processes and providing timely responses and solutions as required.

	Design, build, test, and deployment of processes automated using provided RPA Software solutions (RPA software like Kofax-Kapow UI Path, and Power Automate)

	Work very closely with RPA Business analyst and Operations teams to brainstorm, discuss daily to build, Test, Deploy and maintain RPA projects.

	Should be able to give estimates for the life cycle of bot Regular, direct contact with the clients
	</li>
</ul>

RPA Developer

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Canvasing for SME clients &amp; maintain existing clients</li>
	<li>Making strategy to achieve revenue target</li>
	<li>Doing coordination for client's ad &amp; events</li>
	<li>Reporting for client's campaign</li>
	<li>Weekly reporting for sales pipeline &amp; target</li>
</ul>

Account Executive Pasangiklan.com

CARE Technologies is a leading insurance technology company and one of the pioneers in Indonesia to develop and launch both desktop-based and web-based applications specifically designed for the General Insurance industry.

Established on February 20, 2006, and headquartered in Tebet, South Jakarta, CARE Technologies has been committed to delivering innovative and reliable technology solutions that support the digital transformation of insurance businesses. In 2010, CARE Technologies became one of the first companies in Indonesia to introduce an Enterprise General Insurance Application, a platform that continues to evolve and support the growing needs of the insurance industry.

With a team of more than 180 highly skilled professionals, including IT Consultants, Business Analysts, Project Managers, and Software Developers, CARE Technologies continuously delivers leading solutions and services to our clients.

Today, CARE Technologies serves the majority of General Insurance companies in Indonesia, with approximately 80% of the market utilizing CARE solutions. Our international footprint continues to expand, with successful implementations and clients across Thailand, the Philippines, Vietnam, Taiwan, and Guam.
 

CARE Technologies

IT Customer Support role is responsible for providing technical assistance and support to customers regarding software applications, systems, and IT-related issues. The role ensures that customer inquiries and technical problems are resolved efficiently while maintaining high levels of customer satisfaction.

Key Performance Indicators (KPI)

<ul>
	<li>Ticket resolution time.</li>
	<li>Customer satisfaction score.</li>
	<li>SLA compliance rate.</li>
	<li>Number of issues resolved.</li>
	<li>Quality and accuracy of support documentation.</li>
</ul>

Customer Support

<ol>
	<li>Respond to customer inquiries via phone, email, ticketing system, or chat.</li>
	<li>Provide first-level technical support for software, hardware, and network-related issues.</li>
	<li>Assist customers in troubleshooting and resolving system/application problems.</li>
	<li>Guide users through step-by-step solutions and system usage procedures.</li>
</ol>

System and Application Support

<ol>
	<li>Support users in operating company applications and systems.</li>
	<li>Perform basic system configuration and user account management.</li>
	<li>Assist with application testing and validation after issue resolution.</li>
	<li>Provide user training and guidance when required.</li>
</ol>

Documentation and Reporting

<ol>
	<li>Maintain accurate records of customer interactions and issue resolutions.</li>
	<li>Create and update user guides, FAQs, and support documentation.</li>
	<li>Prepare periodic reports on support activities and issue trends.</li>
</ol>

Service Quality Improvement

<ul>
	<li>Identify recurring issues and recommend preventive solutions.</li>
	<li>Collaborate with development and infrastructure teams to improve system performance.</li>
	<li>Ensure compliance with Service Level Agreements (SLA).</li>
</ul>

Technical Support

Senior IT Customer Support

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

We are looking for a highly motivated and results-driven Business Development Manager to drive the growth of our IT Outsourcing business. This role is responsible for identifying new business opportunities, developing strong client relationships, and achieving sales targets through strategic account acquisition and management.

If you have experience selling outsourcing services, manpower solutions, or IT services and enjoy building long-term partnerships with clients, we'd love to hear from you.

Key Responsibilities

<ul>
	<li>Identify, develop, and secure new business opportunities for IT Outsourcing services.</li>
	<li>Generate leads through networking, referrals, cold calling, and market research.</li>
	<li>Build and maintain strong relationships with prospective and existing clients.</li>
	<li>Understand client workforce requirements and propose suitable outsourcing solutions.</li>
	<li>Prepare proposals, presentations, quotations, and commercial agreements.</li>
	<li>Manage the end-to-end sales cycle from prospecting to contract signing.</li>
	<li>Collaborate with Recruitment, Operations, and HR teams to ensure successful service delivery.</li>
	<li>Monitor market trends, competitor activities, and industry developments.</li>
	<li>Achieve monthly, quarterly, and annual sales targets.</li>
	<li>Maintain accurate sales pipeline and forecasting reports.</li>
</ul>

Business Development Outsourcing

<ul>
	<li>Bertemu dengan merchant (seller/pemilik produk/brand) baik secara langsung maupun virtual</li>
	<li>Melakukan kunjungan ke lokasi sentra UMKM, pameran dagang, konferensi dan pertemuan bisnis para UMKM/Brand</li>
	<li>Mempresentasikan layanan manajemen toko ecommerce</li>
	<li>Membuat paket proposal penawaran, mengajukan, dan juga melakukan negosiasi kerjasama dengan merchant</li>
	<li>Bertanggung jawab untuk mengurus berbagai hal khusus yang berkaitan dengan proses di mulainya kerja sama dengan merchant</li>
	<li>Memelihara dan melakukan upselling terhadap merchants yang sudah bergabung</li>
	<li>Bekerja menuju target bulanan dan tahunan.</li>
</ul>

Merchant Acquisition

<ul>
	<li>Mencari new sales/UMKM untuk pemasangan mesin EDC</li>
	<li>Bernegosiasi untuk menghasilkan penjualan</li>
	<li>Mencapai target penjualan sesuai dengan target yang diberikan oleh perusahaan</li>
	<li>Membina hubungan baik dengan merchant yang sudah menggunakan EDC dan menjalankan tugas sesuai dengan tanggung jawab</li>
</ul>

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